Your Tasks
- Understand the business user's needs, meet their expectations and communicate the implementation process
- Capture and clearly document archiving business requirements from various functional areas
- Understand business process flow and create archiving solution design and deliver it to developers for implementation
- Work together with eArchive Board to prioritize and rationalize the requirements
- Work closely with developers on change requests until implementation and solve problems throughout the development process (depth in technical knowledge)
- Perform quality assurance tests and confirm the application/enhancement meet business requirements
- Coordinate and support business users in User Acceptance Test (UAT)
Requirements
- A Degree in Information Technology, Computer Science, Business Informatics or in a related field
- At least 5 years of relevant professional experience in internal IT Department or in consulting
- Knowledge of Enterprise Content Management (ECM) and IT Information Library (ITIL)
- Excellent negotiation skills and a fast learning ability
- Experience in working for an international industrial company – ideally with regard to data and document retention and its legal requirements Experience with project management
- Very good communication skills and fluent English skills
- Good German language skills
- Experience with the configuration and the use of Document Management Systems (e.g. Saperion or OpenText) and with their interfaces in SAP systems
- Experience for retention regulations and GDPR requirements of international government bodies
- Knowledge of technological basics in the field of data transfer concepts (middleware, ETL, etc.)
Your Mission
In order to establish a successful relationship with your customers, you listen actively and consider their points of view, thoughts and ideas. At the same time, you know how to balance your customers’ requirements with technical possibilities – and are able to show them the added value of our available solutions. Moreover, you collaborate beyond borders and appreciate the contribution of others. All this is based on your excellent technical skills and experience in the area of Archiving
